Privacy Policy

Harmony & Co ("we," "us," "our") makes small-batch candles in Los Angeles, California. This policy explains what personal information we collect when you visit our site, place an order, or join our newsletter — and how we use and protect it. By using our site you agree to the practices described here.

Information we collect

We only collect what we need to run the shop:

• Contact details — your name and email address when you subscribe to our newsletter or contact us.
• Order details — shipping address and the items you purchase, so we can pour, pack, and post your order.
• Payment information — card payments are processed securely by our payment provider (Stripe). We never see or store your full card number.
• Usage data — basic, non-identifying information such as pages viewed and device type, used to keep the site working well.

How we use your information

• To process, fulfill, and ship your orders and send order confirmations.
• To send our newsletter and occasional offers — only if you asked us to.
• To respond to your questions and provide customer care.
• To improve our products, our site, and your shopping experience.
• To meet our legal, tax, and accounting obligations.

Email & the newsletter

When you enter your email to join our list, we store it so we can send you updates on new pours, restocks, and the occasional note. Every email we send includes an unsubscribe link, and you can opt out at any time by emailing harmony.e.company@gmail.com. We do not sell or rent your email address to anyone.

Sharing your information

We do not sell your personal information. We share it only with the trusted service providers we need to operate — for example, our payment processor (Stripe), shipping carriers, and email delivery services — and only to the extent required to do their job. We may also disclose information if required by law.

Cookies

We use a small number of cookies and similar technologies to keep your bag working, remember your preferences, and understand how the site is used. You can disable cookies in your browser settings, though some parts of the site may not work as intended.

Data retention & security

We keep your information only as long as needed to provide our services and meet legal obligations, then delete or anonymize it. We use reasonable technical and organizational measures to protect your data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to opt out of marketing. To exercise any of these rights, email us at harmony.e.company@gmail.com and we'll respond promptly.

Children

Our site and products are intended for adults. We do not knowingly collect personal information from anyone under 16.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "last updated" date above. Material changes will be highlighted on this page.

Contact us

Questions about your privacy or this policy? Email harmony.e.company@gmail.com and a real person will get back to you.